Desktop & Mobile
Privacy rules are identical on our web lobby and mobile app. Data flows through the same encrypted channels.
LEGAL REFERENCE
Your privacy is how we build trust
We handle your account data, payment details and personal information with care. This policy shows exactly what we collect, how we use it, and the protections we keep...
Data ProtectionPayment SecurityTransparencyAccount ControlIndonesia Compliance
What we collect and why
When you open an account with bonbon77, we collect your name, email, phone number and account details needed to verify your identity and process transactions. We also track your gameplay and payment history to personalise your lobby experience and comply with regulations in supported regions. Your payment methods—DANA, OVO, GoPay and QRIS—are processed securely and never stored on our servers without your
explicit consent. We use cookies and device identifiers to remember your preferences and keep your session secure. We do not sell your data to third parties. Your information stays with bonbon77 and our trusted payment partners only where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Why our privacy practices are solid
Encryption Standard
All data in transit and at rest uses TLS 1.3 and AES-256 encryption. Your account credentials and payment details are never visible in logs.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS partners are audited annually. We hold signed data processing agreements with each provider.
Regular Audits
Third-party security audits happen twice yearly. Reports are filed with our compliance team and reviewed for improvement.
No Retention Bloat
Your data is kept only as long as required by law or service. Account deletion requests are completed within 30 days.
Breach Response
If a breach is discovered, affected users are notified within 24 hours with guidance on what happened and steps to take.
Indonesia Regulatory Fit
Our privacy framework aligns with Indonesian data protection expectations and payment processor compliance in supported regions.
WHY THIS PLATFORM
Our policy stands consistent across bonbon77
All Game Sections
Live casino tables, slot rooms and sportsbook markets operate under the same privacy framework and data handling.
Payment Channels
DANA, OVO, GoPay and QRIS deposits and withdrawals follow identical encryption and audit trails.
Account History
Your gameplay and transaction records are protected the same way. No tier has weaker or stronger privacy rules.
Support Channels
Email, chat and dashboard requests for privacy data all route through the same secure, logged systems.
Policy Updates
When this policy changes, all users are notified 14 days in advance. New rules apply uniformly across the platform.
Regional Alignment
Rules for Indonesia match our compliance team's interpretation of local law in supported regions and payment channels.
SERVICE CONTEXT
What shapes our privacy stance
01
User-Centric Design
Your account settings let you turn off marketing emails, restrict data sharing and download your personal information without friction.
02
Transparent Logging
Every login, payment and data access is logged. You can view your account activity timeline in the security dashboard.
03
Payment Method Control
Link or unlink DANA, OVO, GoPay and QRIS accounts from your profile anytime. No stored card data without your consent.
04
Third-Party Limits
We never share your gameplay data, balance or personal details with ad networks, analytics firms or other platforms.
05
Cookie Transparency
Our cookie banner lists every tracking tool by name, purpose and duration. You control which ones are active on each visit.
06
Complaint Path
If you believe we've breached privacy rules, contact [email protected]. Escalations are reviewed within 10 business days.
Privacy questions answered
We retain your account data for seven years to comply with anti-money-laundering rules in supported regions. After seven years, all personal information is deleted unless legal hold applies. You can request early deletion for non-regulated data anytime.
Yes. Log in to your account, go to Account Settings and select 'Download My Data'. We'll send a complete file within 10 business days. It includes your profile, transactions, gameplay history and any cookies or device identifiers tied to your account.
No. Your payment method details are stored only with the payment provider themselves. bonbon77 never stores card or e-wallet credentials on our servers. Payment data flows directly between you, the provider and our processor over encrypted channels.
We notify all affected users within 24 hours with details of what data was exposed, steps we've taken to secure it and what you should do. We also report to regulators in supported regions if required by local law.
Only if you've opted in via email or SMS. You can turn off all marketing communications anytime in your Account Settings under 'Communication Preferences'. Opting out does not affect your account access or gameplay.
Your data flows through the same encrypted infrastructure on both platforms. We sync your account state across devices. Login activity, gameplay and payment history appear in one unified timeline in your account.
Yes. Submit a deletion request via [email protected] and we'll remove all personal information within 30 days, except what we're legally required to keep for anti-money-laundering and tax compliance in Indonesia.